Privacy Policy

Privacy Policy

Last updated: 07-10

This Privacy Policy explains how Trendimo (“the Website”, “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit our website, make a purchase, or otherwise interact with our Services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Whenever updates are made, we will post the revised version on our website, update the “Last updated” date, and comply with any required legal obligations regarding notice or consent.

 

How We Collect and Use Your Personal Data

To provide and improve our Services, we collect personal data from several sources. The specific type of information we collect depends on how you interact with us.

We use your personal data to:

  • Process your orders and payments

  • Communicate with you regarding your purchase or account

  • Improve and personalise your shopping experience

  • Ensure security and prevent fraud

  • Comply with legal and contractual obligations

 

Personal Data We Collect

Data You Provide Directly


This may include:

  • Contact details (name, address, phone number, email)

  • Order information (billing address, shipping address, payment confirmation)

  • Account details (username, password)

  • Customer service interactions or messages

Certain services may not be available if you choose not to provide required information.

 

Automatically Collected Usage Data

When you browse our website, we may automatically collect technical information such as:

  • Device type, browser, and operating system

  • IP address and general location

  • Interaction data (pages visited, time spent, clicks)

  • Network connection details

This data helps us understand and improve how visitors use our website.

 

Third-Party Data Sources

We may also receive limited personal data from:

  • Service providers (e.g., Shopify, payment gateways, and logistics partners)

  • Analytics and marketing tools (e.g., Google Analytics, Meta Ads)

  • Business partners assisting in marketing, delivery, or support

All personal data received from third parties is processed in accordance with this Privacy Policy.

 

How We Use Your Data

We use your information for purposes such as:

  • Providing and fulfilling orders

  • Customer support and communication

  • Marketing and promotional messages (where permitted)

  • Fraud prevention and security

  • Improving the overall user experience

 

Cookies

Like most websites, we use cookies to enhance your experience.

Cookies help us analyse traffic, remember preferences, and offer a more personalised experience.

You can adjust or disable cookies through your browser settings.

For more details, please refer to our separate Cookie Policy.

 

Disclosure of Personal Data

We may share personal data with trusted partners, including:

  • Service providers and contractors assisting in operations

  • Payment processors and shipping carriers

  • Advertising and analytics partners

  • Public authorities when required by law

We do not sell or rent personal data to third parties.

 

Third-Party Websites and Links

Our website may include links to external sites.

We are not responsible for their privacy practices — please review their respective policies when visiting those websites.

 

Children’s Data

Our website and services are not directed toward children.

We do not knowingly collect personal data from anyone under the age of 16.

If you believe your child has provided data, please contact us so we can delete it promptly.

 

Data Security and Retention

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

We retain data only as long as necessary to fulfil the purposes described in this policy or as required by law.

 

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing or marketing communications

  • Restrict or withdraw consent at any time

  • File a complaint with a data protection authority

To exercise these rights, please contact us using the details below.

 

Complaints

If you have concerns about how we handle your personal data, please contact us first.If you remain unsatisfied, you have the right to file a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.

 

International Users

If your personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your privacy in accordance with applicable laws.

 

 

Contact

If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact us:


Company Information

Trendimo

Company Name: Rabienservices

Company Number: 76574709

VAT Number: NL003095203B94

Address: Deltapromenade 266, 2554GX The Hague, Zuid-Holland, Netherlands

Phone: Tel: +31 6 26176371

Email: support@trendimo.co.uk

Opening Hours: Monday to Saturday: 09:00–18:00, Sunday: Closed

For inquiries, please visit our Contact Page